At Spore Life Sciences US Inc. (“Spore Life Sciences”), we take tremendous pride in the quality and efficacy of our mushroom blends. If you are not satisfied for any reason, we’re here to make things right!
If you purchased Spore Life Sciences products from an authorized reseller, please contact them directly to process your return. Please note our return policy does not apply to any purchases made from unauthorized resellers.
If you purchased directly from our website (www.sporelifesciences.com), please contact our customer service team:
Please provide us your name, order number, shipping address, and the name of the product(s) to be returned. Having this information readily available will help us process your return in a more efficient manner.
- We offer a 30-day money back guarantee. Please contact us to coordinate your return within 30 days of delivery of your products.
- Our 30-day money back guarantee only applies to first time orders of a product.
- If multiple “first time” products are ordered to try and you wish to return more than one product, we will honor your return within 30 days of receipt for all first-time products ordered.
- We ask that you give our awesome mushroom blends a fair shot by trying for at least 2 weeks before making a decision.
- Only the product cost and sales tax (if applicable) is refundable. Original shipping costs, if applicable, are not refundable nor is return shipping when sending product back to us.
- If a purchase is made that is not your first time ordering a product, or if you wish to return a product that is part of a subscription, you may return the product(s) within 30 days of receipt if unopened for a full refund minus any original shipping costs. We are not responsible for return shipping costs.